Shipping Policy

Where We Ship

We currently ship to addresses within the United States, including all 50 states, Washington D.C., and U.S. military APO/FPO addresses.

We do not currently ship internationally, but we're working on it.

Order Processing

Orders are processed and shipped within 72 hours of the order being placed. Orders placed on weekends or holidays begin processing the next business day.

You will receive an email confirmation once your order is placed, and a second email with tracking information once your order ships.

Shipping Methods and Timelines

At checkout you can choose your preferred carrier from USPS, UPS, and FedEx. Estimated delivery times after your order ships:

  • Standard Shipping: 7 to 14 business days depending on your carrier and location

Delivery times are estimates provided by the carrier and are not guaranteed. Weather, holidays, and carrier delays can extend delivery times beyond these estimates.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and the size of your order.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number and link. If you do not see the email, check your spam folder. If you still cannot find it, email support@blindluckboxes.com with your order number.

Lost or Delayed Packages

If your tracking has not updated in 7 or more business days, please email support@blindluckboxes.com and we will investigate with the carrier.

If your tracked shipment shows delivered but you did not receive the package:

  1. Check with neighbors and household members.

  2. Check porches, garages, and around your entryway.

  3. Contact your local carrier facility.

  4. If the package cannot be located within 3 business days of the delivery scan, email us at support@blindluckboxes.com within 14 days of the delivery scan and we will file a claim with the carrier.

Address Errors

Please double-check your shipping address at checkout. We ship to the address entered at the time of purchase and are not responsible for orders sent to incorrect addresses provided by the customer. If your order has not shipped yet, we may be able to update the delivery information. Once your order has shipped, the information cannot be revised. Contact us immediately at support@blindluckboxes.com if you need to make changes.

Questions

For shipping questions, email support@blindluckboxes.com or call (678) 835-8588.

Blind Luck, LLC (doing business as Blind Luck Boxes)

4850 Sugarloaf Pkwy, Ste 209193, Lawrenceville, GA 30044