Privacy Policy

Effective Date: July 20, 2026

Introduction

Blind Luck Boxes, LLC ("Blind Luck Boxes," "we," "us," or "our") respects your privacy. This Privacy Policy describes what information we collect, how we use it, and the choices you have.

By using our website at blindluckboxes.com or making a purchase, you agree to the practices described in this policy.

Information We Collect

Information you provide directly:

  • Contact information (name, email address, phone number)

  • Shipping and billing addresses

  • Payment information (processed by our payment provider; see "Payments" below)

  • Order history

  • Any messages you send us

Information collected automatically when you visit our site:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and time spent on the site

  • Referring website

  • Cookie identifiers

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order, including shipping updates and support inquiries

  • Improve the performance and content of our website

  • Detect and prevent fraud

  • Comply with legal obligations

Third-Party Services

We use trusted third-party services to run our business. Each has its own privacy policy:

  • Squarespace hosts our website and processes some of your data. See Squarespace's privacy policy at squarespace.com/privacy.

  • Stripe and/or Squarespace Payments process payments. Payment information is submitted directly to these providers and is not stored on our servers. See their respective privacy policies.

  • Shipping carriers (USPS, UPS, FedEx) receive your shipping address to deliver your order.

We do not currently use third-party analytics, advertising, or marketing tools such as Google Analytics, Meta Pixel, TikTok Pixel, or third-party email marketing platforms. If we add any such tools in the future, we will update this policy to reflect that change.

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and understand how you use the site. You can control cookies through your browser settings. Blocking or deleting cookies may affect how the site works.

Your Rights

Depending on where you live, you may have specific rights regarding your personal information:

California residents (CCPA/CPRA): You have the right to know what personal information we collect about you, request deletion of your personal information, and opt out of the sale or sharing of your personal information. We do not sell or share personal information as those terms are defined by California law.

Virginia, Colorado, Connecticut, Utah, and other US state residents: You may have rights to access, delete, or correct your personal information under your state's consumer privacy law.

European Union / United Kingdom residents: You have rights under GDPR to access, correct, delete, or restrict processing of your personal information, and to object to processing or request data portability. We currently do not ship to the EU or UK, but this applies to any interactions you may have with us.

To exercise any of these rights, email support@blindluckboxes.com with the subject line "Privacy Request." We will respond within 30 days.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, email support@blindluckboxes.com and we will delete it.

Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years to comply with tax and business record requirements.

Data Security

We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and secure payment processing. No system is 100% secure, and we cannot guarantee the absolute security of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised "Effective Date." Continued use of our site after changes constitutes acceptance of the updated policy.

Contact

For privacy questions, email support@blindluckboxes.com with the subject line "Privacy Request."

Blind Luck Boxes, LLC

4850 Sugarloaf Pkwy, Ste 209193, Lawrenceville, GA 30044

(678) 835-8588